Settings | QR Code Sign In Not Working In TPS

  • Updated

If you are experiencing issues with availability of the QR code in TPS, please try the following steps to resolve the issue.

Troubleshooting QR Code Sign in

  1. Open "Settings" in Windows and go to "Date & Time" 
  2. Turn the following options off

    QR_Code_Clock_4.png
  3. Select the Windows key + R

    QR_Code_Clock_2.png
  4. Type in timedate.cpl and select enter

    QR_Code_Clock_3.png
  5. Set the time zone to the proper time zone  
  6. Select the "Internet Time" tab on the top 
  7. Select "Change Settings"

    QR_Code_Clock_1.png
  8. Toggle the option Synchronize with an internet time server 
  9. Under "Server" set it to “time.windows.com” and select "Update now" 
  10. Select "OK" 
  11. Issue should now be resolved 

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