Trackman Virtual Handicap is only available on Trackman Performance Studio.

FAQ: Trackman Handicap

1. What is Trackman Handicap?
   • The Trackman Handicap is a measure of your playing ability in Virtual Golf. It is based on the principles of the World Handicap System (WHS), where a player’s handicap adjusts up or down depending on recent performance.
   • When you log in with your Trackman account, your handicap is created after your first round of Virtual Golf. From then on, it is automatically updated after each new round you play.
2. How do I get my Trackman Handicap?
   • To receive a Trackman Handicap, you need to be logged into your Trackman account and play a round of Virtual Golf that meets the following conditions:
     • The round must use a putting system with a gimme distance of 12 ft (3.7 m) or less.
     • Mulligans are not allowed — if used, the score will not count.
   • If these requirements are met, your handicap will be created automatically after your first round.
   • Both private rounds and tournament rounds count toward your Trackman Handicap, as long as they fulfill the conditions above.
3. Where can I find my new Trackman Handicap?
   • You can find your handicap history in the Trackman Golf app.
4. Can I override the Trackman Handicap with another number?
   • No, it is not possible to override the Trackman Handicap. The only way to affect the Handicap is by playing more rounds and follow the adjustments. In a tournament, the host has the option to select between using a manual-input handicap or the Trackman handicap.
5. What are the differences between the WHS and Trackman Handicap?
   • The main difference lies in how exceptional scores are handled.
     • Under the World Handicap System (WHS), handicaps are adjusted gradually, with only limited downward changes for unusually good scores.
     • With the Trackman Handicap, exceptional scores trigger a much stronger downward adjustment, ensuring that your handicap quickly reflects your true playing potential.
6. Do Players Get a Handicap Assigned Automatically with “Manual Handicap”?
   • No. When using the manual handicap option, players must enter their own handicap before each round. A handicap is not automatically assigned based on their first round.
7. Can I edit a player’s scorecard?
   • Yes, when logged into the Golf Portal, you can click ”Tournaments” on the left menu, find the leaderboard, and make changes as necessary.
8. Do scores count if a player leaves before finishing a round?
   • No. A player must complete the entire round for their score to be recorded and shown on the leaderboard.
9. Why isn’t the player’s score showing on the leaderboard?
   • It’s possible that the player wasn’t logged in with the correct account (email/password or QR code), they didn’t complete their round, or they were not participating in the tournament (we see some players go directly to course play they need to go to the tournament tab within TPS to compete in the tournament).
10. Playing Team Formats in the Golf Portal
    • For formats where players must play their own ball (e.g., Best Ball, Fourball, Fourball Aggregate), the portal can still be used to ensure each player plays their own ball. However, scoring for these team formats is not tracked automatically.
    • League managers will need to use the individual scores to calculate team results externally.
    • To keep settings consistent, use the Golf Portal. This ensures all players compete on the same course with the same conditions (green stimp, pin position, tee box, no mulligans, etc.), avoiding setup errors during regular course play.
11. Will male and female players get the same strokes if they play from the same tees with the same handicap?
    • Not necessarily. A player’s handicap for a given course is influenced by the course rating and the selected tee box.
    • Because course ratings can differ between genders, a male and a female player with the same handicap playing from the same tees may still be allocated a different number of strokes for that specific round.