We highly recommend to put phone in "Do Not Disturb" mode. If any of the following cases happen to you, follow the steps described.

Receiving phone call during recording
Receiving a phone call during a recording will momentarily cause connection loss:

• If phone call IS answered, follow steps to reconnect:
  • Exit VG
  • Return to recording app and close current recording
  • Force close app
  • Re-open app and scan QR code in TPS
  • Resume play
  • App will stay in "Ready" state on resumed hole - On following hole, app state will change to "Capturing Hole X"
• If phone call IS NOT answered, follow steps to reconnect:
  • Return to recording screen - app will reconnect to TPS. State has changed to "Ready" and current hole will not be recorded
  • Once following hole begins, state changes to "Recording Hole X". Recording will proceed

Turning Off Phone
Turning of your phone will cause connection loss to TPS:

• To reconnect:
  • Exit VG
  • Turn phone back on and open app
  • Scan QR code with app
  • Resume play
  • App will stay in "Ready" state on resumed hole - On following hole, app status will change to "Capturing Hole X"

Losing internet connection
Losing internet connection on PC or Phone will cause connection loss to TPS:

• To reconnect:
  • Exit VG
  • Re-establish internet connection on PC/Device
  • Scan QR code with app
  • Resume play
  • App will stay in "Ready" state on resumed hole - On following hole, app state will change to "Capturing Hole X"

Backgrounding app during recording
Backgrounding app will cause momentary connection loss to TPS:

• To reconnect:
  • Return to recording screen - app will reconnect to TPS. State has changed to "Ready" and current hole will not be recorded
  • Once following hole begins, state changes to "Recording Hole X". Recording will proceed

Force closing app during recording
Force closing app during recording will cause connection loss:

• To reconnect:
  • Exit VG
  • Re-open recording app and scan QR code
  • Resume play
  • App will stay in "Ready" state on resumed hole - On following hole, app state will change to "Capturing Hole X"

Backgrounding app during upload
Backgrounding app during upload of recordings will not interfere with upload

Force closing app during upload
Force closing app will cause videos being uploading to pause:

• To resume upload:
  • Re-open app
  • Navigate to past recordings and monitor upload queue
  • NB: could take up to 5 minutes before missing hole recordings begin uploading