General | The Charger ⛳

The Charger in Booking & Payments

The Charger opens automatically after you click on "Add and Charge". This is how you can accept payments from your customers. 
At the top of the Charger, you can see the available “Charge Types.” A charge type is a method of making a payment. The available methods may vary depending on the context. You can choose which charge types you wish to accept in "Settings" under the Payment section.

Depending on the charge type you select, you may see some additional settings. For example, if you select a physical “Terminal” charge type, the system will ask you which terminal you’d like to use.

The “Clear” button (C) can be used if you’d like to charge a different amount than the recommended. This is normally done if you’d like to split a payment between two customers, but could be for all kinds of reasons.

Adyen Link

When you choose 'Adyen Link', the customer will need to pay online. Therefore, you need to obtain the customer’s email address. You can also choose how many days the payment link will remain active. The link will then be sent to the customer.

If the customer cannot see a message with the payment link in their inbox, please advise them to check the junk and spam folders as well.

Refunding

Opposite of charging, refunds must be issued against a specific payment. The available refund methods will depend on the original payment type selected. A refund also generates a payment record—however, with a negative amount.

When processing a refund, you may notice different charge types in the Charger than those you see when taking a payment from a customer. For example, if a customer makes a card payment at checkout, there will typically be an option to refund the payment to the original payment method.

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