Going over to the customers tab will show you the full list of customers that have booked at your venue. This is why we recommend always adding a customer when creating a booking. It will help you populate a powerful customer database.
- Here you’ll see the list of customers. It will allow you to search by customer name/email/telephone. On this view you can see we have a customer selected.
- The selected customer appears in the sidebar and will give you some basic information about them.
- If necessary, you can remove a customer from your venue. This will unlink them, and they will no longer appear when you search for them. This will however not remove their account on the platform - they will still have access to see all of their previous bookings, and they can always re-attend your venue if they wish.
- Here you can see the customer’s balance. Think of this as like credit on your venue. If you tap this box, it will allow you to manually amend their balance.
- Here you can sell a topup or gift card to the selected customer. This is the proper way to amend someone’s balance, because it will create a purchase which can be reported on.