Going over to the Customers tab will show you the full list of customers that have booked at your venue. This is why we recommend always adding a customer when creating a booking. It will help you populate a powerful customer database.

Customer Management

In the Customers tab, you’ll see a list of all your customers. You can search by name, email, or telephone number. Anyone who books a session at your venue or purchases an item or membership will automatically appear on this list.

If necessary, you can add or remove a customer from your venue. Removing a customer will unlink them, and they will no longer appear in your search results. However, this will not delete their account from the platform — they will still be able to view their previous bookings and can reattend your venue at any time.

Customer List

Under Customer List you can see the customer’s balance and whether they have an active membership.

Please note that you cannot edit the email address or telephone number, as they are linked to the customer’s account in the portal. If there is a mistake in the email address or telephone number, you will need to remove the customer and add them again with the correct details.

Customer Details

If you click on a specific customer in the list, you’ll be able to view more details. From there, you can manually add balance or assign a membership if needed.