⭐️ | How To Access My Cases

  • Updated

Access all of your past and present cases linked to your profile on the Trackman Support Help Center!

By signing into our Help Center you can simply access and review any past or present tickets you may have with us in Trackman Support. We want to make the experience even easier for you by following the status of your case live on our Help Center.

You can even click into any case and review the full case and follow up to see when your case was last updated.

To access this feature, please use the following guide:

  1. Click on the "Sign In" button in the top right corner of the Help Center. You can also access it by clicking on the button below 

    Sign In
  2. From here, you will be directed to the log in page seen on the image below.

    Screenshot 2025-05-08 124911.png

  3. Select "Continue with Trackman Account" on the left hand side.
  4. Log in using your Trackman credentials
     
    Screenshot 2025-05-08 124928.png

  5. You are now logged in to the Help Center and can view and access your cases through the MyCases page in the top.

Make sure to always use the same e-mail when writing to Trackman Support as your player profile. Using the same email ensures that all your support tickets are linked automatically, allowing you to easily track them in MyCases

If you have any questions, please don't hesitate to contact us at Trackman Support by submitting a support ticket here

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