General | Notifying Staff Of Bookings and Memberships

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How To Set Up Email Notifications for Staff

If you would like to set up email notifications on a new booking or a purchased membership, here is how you do it:

  • You will first go to "Settings" > "Manage Integrations", located at the bottom of the page
  • Then click "Create a new Integration"

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  • Select a Name for your new integration. In this example we will call it 'Trackman Support Notification'
  • Set the type to "Notify"
  • Once this has been set, it will open another window where you will see your chosen name displayed
  • Under "Event Type", select either "booking-paid" or "booking-cancelled"
  • Under "Trigger Flags", create a flag and add it to "Trigger Flags" as well as to all relevant bay options.
    • In the example below, the flag "Notify" has been created and added.
  • This will then enable the notifications to work. 

image (17).png

Customize Email Content

You can now customize the email content using the following code blocks:

You got a booking

<ul>
<li>{{#if booking.bay}} For {{booking.bayOption.name}} on bay: {{booking.bay.ref}}{{else}}{{booking.courseOption.name}}{{/if}}</li>
<li>Booking time: {{booking.start}} – {{booking.end}}</li>
<li>Customer name: {{booking.user.firstName}} {{booking.user.lastName}}</li>
<li>{{booking.user.email}}</li>
</ul>

 

Membership has been paid

User {{user.firstName}} {{user.lastName}} ({{user.email}}) has paid membership.<br><br>
Membership type: **{{membership.type.name}}**<br>
{{membership.id}}<br>
{{membership.type.name}}<br>
{{membership.pricingConfig.price}}<br>
{{membership.nextBillingDate}}<br>
Venue: {{venue.name}}

 

 

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