Only perform a paperclip reset if instructed by a Trackman Support agent or if you are getting a red light on your Trackman unit.

1. 1. Prepare the TM4 Unit

      1. Power On the TM4: Turn on the TM4 unit and wait for the light on the front to turn solid green.

   2. Prepare the Paperclip

      1. Unravel the Paperclip: While the unit is powering on, take a paperclip and unravel one of its sections.

   3. Perform the Paperclip Reset

      1. Access the Reset Button: Once the light on the TM4 is solid green, flip the unit upside down. Open the grey flap that covers the ethernet port. You will see a small hole next to the ethernet port.

         When inserting the paperclip DO NOT use force, simply slide in until given resistance. If you get no resistance then you broke it.

      2. Insert the Paperclip: Carefully insert the unraveled paperclip into the hole. Apply minimal pressure and hold it in place for 5 seconds. The light on the front of the unit will flash off, indicating the reset process has started.

   4. Confirm the Reset

      1. Wait for the Restart: The TM4 unit should automatically restart itself. The light will turn back on and eventually become solid green again. If the unit does not restart automatically, turn it back on manually.

      2. Reset Complete: Once the light is solid green again, the paperclip reset is complete.

Video Guide