We have an exciting idea to share: how about adding an automatic door system that opens with a Pin code or a Link? This innovative feature could greatly enhance convenience and security.
Additionally, it’s worth noting that our Sales team has already mentioned that we integrate with several systems. One such integration is with OpenPath, a cutting-edge access control solution.
Let’s dive into how we can leverage OpenPath to create a seamless and secure experience for everyone.
Installation Steps
- Contact Openpath Sales to set up an Avigilon account and choose a ‘Basic’ plan. You can contact them using this link: https://www.avigilon.com/quote
- You will be put in contact with a Reseller Partner, where you will need to purchase a ‘Single Door Controller’ and a ‘Standard Smart Keypad Reader’, you can find links to these under Technical requirements on the right hand side of this page.
- Once you have this hardware installed, you will be able to integrate your hardware from within your Admin panel. To start this process please contact Support.
Technical requirements
- Openpath ‘Single Door Controller’
https://www.avigilon.com/access-control/sdc
- Openpath ‘Standard Smart Keypad Reader’
https://www.avigilon.com/access-control/keypad-reader-standard
You will also need:
- Wi-Fi or Ethernet Access
- Independent power supply (PoE, PoE+, or external 12v to 24v)
- Strike or Magnetic door lock (can be purchased from any supplier)
Once you acquired the Hardware Contact support so we can set up your integration in the system
As a venue 'Owner' in B&P please follow the below steps to setup the Openpath integration:
- Navigate to your B&P admin panel
- Click Settings > Manage Integrations (at the bottom of the menu on the right).
- Click the Pencil Icon on the Openpath integration
- We advise creating a new user in Openpath e.g. system@someemaildomain.com and insert this email address and password into the fields required in YGB for the OpenPath integration
- Add your Openpath OrgId. This can be found by logging into https://control.openpath.com/ once logged in you will see a URL similar URL to this https://control.openpath.com/o/12345/dashboards/activityDashboard. Your OrgId is the 5 digit number after 'o/'
- Insert the Entry ID for your door/doors. You can find this by logging into your OpenPath account > click Menu > click Sites > click Entries > click Entry that you would like to open > copy entryId which can be found in the URL after the question mark: https://control.openpath.com/o/12345/entries/edit?entryId=354220
- In the TokenType dropdown Select whether you're using a Pin Pad or just a Link (we advise getting a Pin pad).
- Insert AllowedMinutesBeforeStart e.g. '15', this will mean the pin number will be valid 15 minutes before the booking starts.
- When you're ready to test make the status 'Active' and click 'Save Changes'. Once Active, bookings will have numeric PINs on them which can be inserted on the Door Pin panel, or if you're using just a link, this will be shown on the booking in the customers B&P account.
Troubleshooting with Set up
The customer gets a success message saying "Token used" but the door is not opening.
Please ensure the user that has been added into the B&P integration admin panel, needs to have the 'User Access' checkbox checked in OpenPath and should be set a 'Super Admin' so that this user can open the door (see image below). This is something that the venue's account manager at OpenPath should make the venue aware of, but this is not always the case.
Note: Please ensure that two-factor authentication (2FA) is not enabled on the account, as it can interfere with the integration and cause it to malfunction