If you get an error message in TPS stating that the selected shot cannot be uploaded due to missing player information, please complete the following steps to ensure all mandatory player information is fulfilled.
This error will typically appear if you are in Private mode trying to upload data, videos, reports or screencasts without having selected a player.
To update the required information and upload the data:
- Click the Player Profile icon in the top bar of the screen
- This will take you to the player tab. Click the + to add a player.
- Now you have the option to either search for a player from the library, sign in with an existing player, or create a new player.
- Choose the option that fits you (except guest player) and fill in the mandatory information, including e-mail.
- Once you have filled this in, select the player and click "Done".
- Now if you navigate back into your session, you can upload the recorded video by clicking the "Upload"-button in the below right corner.