The Balance Accounts section can be found under "Settings" > "Payments". Balance accounts are where your funds settle. Payouts to your bank are made directly from these balances, and you can check the payout history by clicking “Show transfers.” Transfers are processed daily.
There are certain factors that can halt your payouts:
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Unpaid Invoices:
- It’s important to ensure all invoices are up to date. You can access a guide for managing invoices at this link: Where To Access Your Subscriptions & Invoices 🎦
- When invoices are overdue, payouts will be paused. If the outstanding amount is reached, it will be deducted from your balance. However, if the invoice amount is large and takes longer to cover, the backup card you set in the system may be charged. Once all invoices are settled, payouts will resume as usual.
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Pending Requirements from the Payment Processor:
- Regularly check that nothing is missing from your payment processor profile, as any missing information can disrupt payouts. This is best checked daily or at least regularly to prevent any surprises.
- Go to "Admin Panel" > "Settings" > "Payment" and scroll to the bottom. You’ll want to see green indicators, as shown in the image.