Memberships | How to Apply Memberships

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Now that you've set up your membership, let's ensure customers can sign up—either by themselves or through the admin panel.

Signing Up a Customer via the Admin Panel

  1. Navigate to the Customer tab and search for the customer.
  2. Click on their name, then go to the Membership tab.

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  3. Click the "+Add Membership" button.

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  4. Search for the membership and add it to the customer's account.
  5. If the membership requires payment, a charge window will appear. You can either:
    • Process the payment directly.
    • Send the customer an Adyen link, allowing them to pay via card on the website.

Once the membership is applied, it will be visible on the customer’s profile and the customer will receive a welcome email or/and a membership confirmation email

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Customer Self-Sign-Up: The self-sign-up feature is only available for paid memberships. Free memberships do not have this option.

Setting Up a Navigation Link for Memberships

To allow customers to sign up for memberships, you need to create an external navigation link.

Your membership page URL should follow this format:

https://yourgolfbooking.com/venues/YOUR_VENUE_SLUG/memberships

How to Add a Navigation Button:

If you're not familiar with adding a navigation button, please refer to this article for detailed instructions.

Once set up, a new navigation button will appear on the booking page.

  • If you have multiple navigation buttons, you may see a “Show X Options” menu.
  • Clicking on it will open a dropdown where you can find the Memberships button.

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Customer Sign-Up Process

Once the Memberships button is set up, customers can easily sign up by following these steps:

  1. Click the Memberships button – This will open the membership window, displaying available memberships.
  2. Log in (if not already logged in) – The system will prompt the customer to log in before proceeding.
  3. Review the summary page – The customer will see a summary of the membership details.
  4. Complete payment – If it’s a paid membership, the customer will be directed to the payment page.
  5. Membership is applied – After a successful payment, the membership will be automatically added to the customer’s account.
  6. Welcome email received – The customer will receive a confirmation and welcome email.

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Once the customer signs up at the venue, if the membership requires payment, you'll receive an email to confirm and activate the membership. To activate, either accept the membership via the email or go to YGB > My Account > Memberships. The difference is, if payment has already been made, the membership will automatically become active. If payment has not been made, a new window will open, allowing you to set up your card for direct debit.

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If the customer purchases the membership through the booking side, it will be automatically activated, and they will only receive the welcome email.

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