This articles guides you to quickly setup your Print Manager-app, allowing silent, automatic receipt printing across multiple printers.

To set up the application, you'll need a network receipt printer. You can find our recommended printer here.

Step 1: Download and Install the Printing App

To download the printing app, please click on the following link: Download Printing App.

Once you open the download link, you will see two files:

• One for Windows
• One for Mac

Choose the file that corresponds to your system. Once you've identified the correct file, click on it or use the "Download" button on the right-hand side. 
If a warning message appears, click Download anyway.

Step 2: Configuring Your Printer

Once the download is complete, run the file. Your system may prompt you a couple of times to confirm if you want to proceed—go ahead and allow it.

After installation, the Print Manager will launch automatically.

Step 3: Contact Support

Before going any further, you will need to reach out to Trackman Support and request an API key.

Step 4: Configuring Your Printer

To add your printer you will need the printer’s IP address. To find the IP address, see the steps below:

• Go to "Settings" > "Devices" > "Printers and Scanners"
• Find your printer in the list, click on it, and select "Manage".
• Click on "Printer Properties"
• In the General tab, find the Location field. Your printer's IP address will be located in it.

In the app:

• Add a name for the printer (e.g., “Bar” or “Kitchen”)
• Enter the IP address
• The printer will appear in the Printer List and stay available in the background (minimized to system tray)

Step 5: Set Up the Printer in YGB

In YGB, you can set up your printer in the following ways, deciding if you want to print all receipts or only Live Sales: 

• Admin Panel > Settings > Miscellaneous (for all receipts)
• POS > Live Sales (for filtered printing)

In the Print Manager section, click “No Printer Set” to select one. If the app isn’t running, the picker turns red and shows it's disconnected.

• Clicking on "No Printer Set" will open a new window. If the application is running on the computer, it will display the printers set up in the app (as shown in the image below).
• If the app isn’t running, the printer picker will turn red, indicating that the app is not connected. Clicking on it will confirm that it is disconnected.

Once you select a printer, the system will display the printer name you have chosen. Each computer can have its own default printer. 

After setup, whenever you click the Print button (whether in the booking editor, purchase editor, tokens section, or elsewhere), the document will automatically be sent to the selected printer without showing the print prompt.

Additional information

• Printers other than our recommended Munbyn printer can be used as long as they use the esc/pos protocol.
• No Printer Drivers are needed for this set up.
• If you have multiple computers on different networks and would like to print to different printers and not use the Live Sales functionality, you can download this app on the multiple computers on different networks, and don't insert your ApiKey on the additional computers. This will stop any duplicate prints.