If you have an active ticket with Trackman Support, you can easily access and view the details of your case. Follow this simple guide below to see your ongoing support ticket.

How to Access Your Tickets with Trackman Support

1. Open Your Web Browser: Launch your preferred web browser (e.g., Chrome, Firefox, Safari).
2. Visit the Trackman Support Help Center: Go to the Trackman Support Help Center
3. Log In to Your Account: Click on the "Sign In" button in the top right corner and enter your username and password for your Trackman account.
4. Navigate to the Support Section: Once logged in, find and click on the MyCases in the right hand corner.
5. Access Your Tickets: You now have an overview of all your previous and ongoing tickets with Trackman Support.
6. Select the Ongoing Ticket: Find the ticket you have open with Trackman Support and click on the title. You are now able to write back to Trackman Support or to check for any updates.