This article explains how to end an active membership in the Booking & Payments platform.

Please use the process when a customer requests cancellation or when a membership needs to be closed manually.

Steps to End a Membership

1. Open the Customer Tab
   • From the main menu, click on "Customers" tab to access your customer list.
     
2. Find the Customer
   • Use the search bar or scroll to locate the customer whose membership you want to end.
3. Open the Customer Profile
   • Click the customer’s name to open their profile
     
     
      
4. Go to the Membership Tab
   • Inside the profile, click on "Membership".
     
     
      
5. Select the Active Membership
   • Click on the active membership you want to end.
6. Click “End Now”
   • Select "End Now" to cancel the membership immediately.
     
     
      
7. Save Changes
   • Click "Save" to confirm and apply the update.