In Booking & Payments, admins can manually add credit to a customer’s account in the form of a Top-Up or Gift Card. This is useful for customer service, promotions, or resolving payment issues.

How to Manually Add a Topup or Gift Card

1. Go to the Customers Tab
   • Open the Admin Panel and navigate to the Customers section.
2. Find the Customer
   • Use the search bar to locate and select the customer you want to credit.
     
     
      
3. Open the Balance Tab
   • Once inside the customer’s profile, click on the Balance tab.
4. Add a Top-Up or Gift Card
   • Click the Top-ups / Gift Cards button.
   • Choose whether you want to add a Top-Up or a Gift Card, then confirm the amount.
   • The credit will be instantly added to the customer’s balance and available for use.