If you see the error message “The Trackman was disconnected because another program or webpage on this computer became operator,” it means that TPS lost control of the device because another application took over.
This is a common issue when multiple programs try to access the same hardware.
Overview of the error
This error usually occurs when:
- You open Trackman in more than one browser tab or window.
- Another program (like a simulator or analysis tool) connects to the Trackman device.
- A background process or auto-started app takes control without you realizing it.
Fixing the error
- Close "Extra Tabs" or "Programs"
- Make sure only one instance of TPS is running.
- Restart the Software
- Close and reopen TPS.
- Reboot the Device:
- Restart your computer and reconnect the Trackman radar.
- Check for Background Apps:
- Disable other apps that might auto-connect to Trackman.
These are best practices to prevent the issue from happening again:
-
- Use only one browser tab or app to access the radar.
- Avoid switching between programs while using the device.
- Keep your software updated to avoid compatibility issues.