If you’re seeing an error message stating that the Trackman iO was disconnected and will automatically reconnect, it means your Trackman iO has lost connection. This is usually a temporary issue and can often be resolved with a few quick troubleshooting steps.
How To Restore Connection
- Check Your Ethernet Cables
- Ensure all Ethernet cables are securely connected to both the Trackman radar and your network/router.
- Unplug the cables from both ends, wait a few seconds, and plug them back in firmly.
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Swap Ethernet Cable
- Sometimes, a damaged or faulty cable can cause the internet connection to become unstable, which might be the reason for the disconnection.
- If possible, please swab the ethernet cable with a new one for testing.
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Update Ethernet Drivers
- Update the ethernet drivers by following these instructions: Updating Ethernet Drivers
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Update USB Adapters
- SB network adapters may also need driver updates
- In Device Manager, expand Universal Serial Bus controllers or Network adapters (depending on how the adapter is listed).
- Right-click the USB adapter and select Update driver.
- If no update is found, visit the manufacturer’s website for the latest driver.
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Check The Light Of Your Radar
- Look at the status light on your Trackman radar: LED Status Light Indicators
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Reboot The Radar
- To reboot the radar, please follow these instructions: Rebooting Your TMiO