If a facility isn’t appearing on the Locator Map in the Trackman Golf App, the following steps can help identify and resolve the issue.

Making A Facility Visible in Golf App Locator

1. Confirm Locator is Enabled in the Trackman Facility Portal
   • Access the Trackman Facility Portal and ensure that the Locator feature is enabled. You can find this under "Facility Overview" > "Profile" and scroll to the very bottom for the locator toggle. 
   • This setting allows the facility to be visible on the map within the golf app.
2. Verify GPS Coordinates
   • Check that the GPS coordinates listed for the facility are accurate. Incorrect coordinates may prevent the location from displaying correctly on the map.
   • These are also found under "Facility Overview" > "Profile" on the Trackman Facility Portal.
3. Reset the Locator
   • To refresh the Locator settings, disable the Locator in the Facility Portal
     
     • If you want a guide on how to access the Locator, please see Enable the Locator for a Facility
   • Now re-enable the Locator.
   • This process can help re-sync the facility’s visibility with the app.
4. Check the Locator Map in the Trackman Golf App
   • Open the Trackman Golf App and navigate to the Locator Map to verify if the facility is now visible.

If the facility still does not appear after completing these steps, Trackman Support is available to assist further.