FAQ | Camera App

In this article you will find the most frequently asked questions regarding the Trackman Camera App.

FAQ: Camera App

  1. What is the Trackman Camera App?
    • The Trackman Camera App is an iOS application that enables wireless video capture from multiple angles using iPhones or iPads.
    • It is compatible with Trackman 4 og 3e and a wireless Trackman Radar is required
    • Videos are automatically trimmed, transferred, and imported into TPS for analysis.
    • Key features include:
      • Full screen and square recording modes
      • Adjustable frame rates (real-time to slow motion)
      • Fast shutter mode for low-light conditions
      • Manual recording triggers from within the app
  2. How do I connect iOS cameras via Wi-Fi?
    • Connect your iOS device to the Trackman unit’s Wi-Fi (default password: password)
    • Go to "iOS Settings" > "Privacy & Security" > "Local Network"
      • Ensure the Trackman Camera App is enabled
    • Open the Trackman Camera App and follow the on-screen connection steps
    • Position your camera and verify the connection in TPS (look for the green camera icon)
  3. How do I connect iOS cameras via Ethernet?
    • Use a PoE or non-PoE switch to connect your iOS devices, radar, and PC
    • Use Lightning-to-Ethernet adapters for each iOS device
    • Confirm Ethernet is detected in iOS Settings
    • Open the Trackman Camera App and ensure Local Network and Camera access are enabled
    • Verify connection in TPS
  4. What should I do if the app is slow or lagging?
    • Ensure the iOS device is connected to the TM-Fast Wi-Fi network
    • In the app settings:
      • Turn off High Quality and Fast Shutter
      • Lower the FPS setting
    • If the issue persists, submit a support ticket
  5. What does Fast Shutter do?
    • Enabled: Uses the fastest shutter speed available (requires strong lighting)
    • Disabled: Uses auto exposure for more balanced lighting
    • Adjust this setting in either TPS or the Trackman Camera App
  6. How many devices can I connect?
    • You can connect up to six iOS devices simultaneously for multi-angle recording.

 


 

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