If the PCs Nvidia graphics are having a problem, a DDU (Display Driver Uninstaller) is the industry-standard process to completely clean the graphics drivers, before reinstalling new ones. Below is the full step by step process.
Display Driver Uninstaller Process
- Download the DDU Utility
- Go to the official download page: Display Driver Uninstaller
- Scroll down until you see the green “Download Mirror” buttons.
- Choose any mirror based on your location (closer = faster).
- The download will start on its own in a few seconds.
- Extract the DDU Files
- Open your Downloads folder, cut the DDU.zip file and then make a C:\temp folder and paste the DDU.zip in there.
- Double click this DDU.zip, right click the DDU.exe and pick copy. Go back to C:\temp and paste the .exe in here
- Double click the DDU.exe, a prompt comes up, just hit Extract.
- Now delete the original .zip and .exe here in C:\temp.
- Prepare Windows: Boot into Safe Mode
- Turn on all screens in the bay. The Safe Mode prompts will only appear on one of the screens.
- Hold shift, then click on the Windows button, and then click Restart.
- This will restart Windows is a way that will bring up options on the screen.
- From these options, click "Troubleshoot"
- "Advanced options"
- "Startup Settings"
- Then there’s a Restart button in the middle of the screen. Click that.
- Then in about 10 seconds, a list of 1-9 choices will come up, have them pick 5 “Safe mode w\networking”
- Open System Configuration
- Go to the C:\temp folder, go in the DDU folder, and run the Display Driver Uninstaller.exe. This will have a black icon.
- When first running it, a message will come up, click OK.
- Now you’re presented with the Options checkboxes, which should be set exactly like the below image. Once done, click Close.
- Perform the Driver Cleanup
- Now you’re presented with the actual DDU utility itself that will do the cleaning.
- On the right side, change “Select device type” to say GPU.
- Now finally click the “Clean and restart” option in the upper left. This will take about 20 seconds cleaning the graphics drivers and will restart the PC on its own.
- Now you’re presented with the actual DDU utility itself that will do the cleaning.
- Reinstall the Latest Graphics Driver
- When back in the regular Windows mode, connect to them again, delete the C:\temp folder, and go to nvidia.com to download and install the latest drivers.
- When new graphics drivers are finished installing, go in the Nvidia control panel → 3D settings → Vertical sync, turn this ON and hit Apply.