When you want to renew the membership and the customer has balance that they want to use, you can force the payment to go through balance. Otherwise, it's not possible to have it automatically renewable using balance.
- Open the Facility Portal and go to "Booking & Payments".
- On the right-hand side, click the “Customers" tab
- Select “Memberships”
- Choose the customer that would like to pay using balance
- A new window should pop up. Click on “Payments”
- Click on the most recent “unpaid” payment.
- A new window should pop up. You can choose to charge customer by clicking on the charge button.
- In the charger window, you can choose to use ”YGB balance”.
- If the customer had balance on their account, this payment should now go through. It will show up as ”paid” on top of the purchase list.