Videos may take a few moments to appear on the leaderboard. If no videos are uploaded, please send the log files and details of the issue to the Trackman team by following the steps below.

Details of the Issue

1. Please describe what happened.
2. What is the issue?
3. Where did you play?
4. When did you play?
5. What device are you using to record?
6. Which version of the NEXT Recorder app are you using?
7. What have you tried?
8. Is the NEXT Recorder app using WiFi or mobile data? 

Send log files from the NEXT Recorder app

1. Open the NEXT Recorder app.  
2. Click on the settings button in the left top corner.  
3. Click on Report an issue.
4. Check that the receiver is support@trackman.com
5. Fill out the needed information (Description of issue, Location etc.). 

You can also follow the picture guide: