In this article, we will discuss the importance of managing the uptime of your Trackman unit and your PC and how to resolve common issues that can arise from extended uptime. Prolonged uptime can lead to problems such as delayed shots, random disconnections, and missed shots.
Checking the Uptime on Your Unit
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Access the Web Interface
- Begin by accessing the web interface of your Trackman unit. This can be done by following How To Connect To The Trackman Web Interface
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Login to the Web Interface
- Once the web interface is open, log in by leaving the login field blank and clicking the "Login" button. This will grant you access to the system's main dashboard.
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View the Uptime
- On the main dashboard, you will see the current uptime of your unit. Uptime refers to how long the unit has been running without a restart.
Uptime Considerations
- TM4:
- If the uptime of your TM4 unit exceeds 48 hours, it's recommended to reboot the unit. This can help resolve issues like delayed shots, random disconnections, and missed shots that may occur due to extended uptime.
- If the uptime is above 7 days, it is critical that you perform a reboot.
- TMiO:
- For a TMiO, it is recommended to perform a reboot once a week.
- For specific instructions on how to perform a reboot on a Trackman iO, see the video below:
- Computer:
- It is recommended to reboot your PC once a week.
How to Reboot Your Unit
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Navigate to the Administration Section
- On the left-hand side of the web interface, select the "Administration" option.
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Initiate the Reboot
- Within the Administration section, click on "Reboot." A prompt will appear asking for confirmation. Select "OK" to proceed with the reboot.
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Wait for the Reboot
- The TM4 unit will reboot, the system will not automatically reconnect after the process is complete unless the unit is connected via ethernet.
- The TMiO unit will start blinking green and turn solid green, once the reboot is done and the unit has reconnected to the PC.