- Check that only one version of the app is running
- Look in the Windows Taskbar Tray (bottom-right corner).
- Find the YGB Print Manager icon.
- If more than one icon is showing:
- Right-click extra icons → select Exit
- Leave only one running.
- Ensure the sales tab is selected
- Open the Print Manager App.
- Click the SALES tab.
- The printer will not print unless Sales is selected.
- Keep the app open (Not Minimized!)
- The Print Manager must stay open on the desktop.
- Do NOT minimize it to the taskbar.
- If it’s minimized, the printer may stop receiving print jobs.
- Update Chrome settings for local network access
- Open this link in Chrome: link
- Find:
- Local Network Access Checks
- Local Network Access Checks for WebSockets
- Set BOTH to: Disabled
- Restart Chrome after changing these settings.