Providing an emergency contact ensures that Trackman Support can quickly reach the right person if a critical issue occurs at your range. This may include situations such as hardware malfunctions, power or network outages, or other incidents that require immediate attention outside of normal support workflows. 

Having up-to-date emergency contact details helps minimize downtime, protects equipment, and allows issues to be resolved as efficiently as possible. We strongly recommend listing a contact who can be reached during operating hours and who has the authority to act if urgent action is required. 

Adding An Emergency Contact

1. Log in to the Trackman Portal with your credentials.
2. Locate the Facility Management tab on the left hand side of the screen and navigate to "Facility Overview"
3. At the bottom of this overview, you can add your Emergency Contact.