Run TPS on a dedicated Windows Administrator account to ensure reliable operation, stable hardware communication, and successful updates.
Running TPS (Trackman Performance Studio) on a Windows Administrator account is important because TPS and the Trackman services need system-level permissions that a standard user account simply doesn’t have. When those permissions are missing, you get instability, failed connections, or features that “randomly” stop working.
- Service control & background processes
- TPS relies on multiple background services (Trackman services, network listeners, hardware interfaces).
- Admin account:
Can start, stop, install, and update Windows services as needed. - Standard account:
Cannot fully control services → services may fail to start, crash, or not reconnect after sleep/reboot. - Result: TPS may open, but hardware won’t connect or data won’t stream reliably.
- Hardware & driver access
- Trackman hardware communicates with the PC via drivers, USB/network interfaces, and low-level system calls.
- Admin account:
Full permission to access device drivers, network adapters, and system ports. - Standard account:
Restricted hardware access → dropped connections, calibration issues, or device not detected. - This is especially critical during initial setup, firmware updates, and reconnections.
- File system permissions (ProgramData & install directories)
- TPS writes and updates files in protected locations such as:
- Program Files
- ProgramData
- System-level config and log directories
- Admin account:
Can read/write/update config files, logs, databases, and licensing files. - Standard account:
Write access may be blocked → settings not saved, profiles lost, updates failing silently. - This often looks like “settings don’t stick” or “TPS resets every launch.”
- Automatic updates & licensing
- TPS and Trackman components require elevated permissions to:
- Install updates
- Patch executables
- Validate licenses at the system level
- Admin account:
Updates and licensing complete successfully. - Standard account:
Updates may fail or partially install → version mismatches, licensing errors, or launch failures.
- Network & firewall permissions
- TPS communicates over local network interfaces and specific ports.
- Admin account:
Can open required ports, create firewall exceptions, and manage network adapters. - Standard account:
Cannot modify firewall/network rules → TPS may not discover the Trackman unit or may lose connection.