If the LED on the front panel of your Trackman is glowing with a constant red light please try the following steps to try resolve the issue.
1st Method:
- Open the rubber flap on the bottom of the radar and you should see a small pin hole above or below the screw depending on how you are holding the radar
- Keep the radar on
- Take a paperclip and hold it into the hole for 10 seconds (You should feel a bottom of the hole)
- The radar lights will turn off
- Wait 20 to 30 seconds
- Turn the radar off by closing the rear leg stand
- Wait for the light to go off next to the camera
- Power the radar back on by opening the legs back up
2nd Method:
- While radar is on, hold the power button down for 10-15 seconds. The light will start blinking green and red (This indicates that the unit is hard resetting)
- Turn off the radar by closing the rear leg stand
- Wait 20 to 30 seconds
- Power the radar back on by opening the legs back up
Hopefully one of these options will have resolved your issue, but if the issue still persists please submit a support ticket here