Below are the reasons why we may not give club delivery numbers on a Trackman unit.

• Impact position: The ball is struck too close or too far from the unit.
  • Optimal distance is 7–9 ft (2.1–2.75 m) from Trackman to impact.
  • The blue box on screen is a helpful guide, but correct distance (7–9 ft) is critical for accurate club data.
• Lateral misalignment: The ball is struck too far left or right of the unit.
• Club type:
  • Blades reflect weaker radar signals compared to cavity-back clubs.
  • Short irons: With a smash factor close to 1.0, club and ball travel at nearly the same speed, making it difficult to measure club right after impact.
• Miss-hits: Low smash factor caused by poor contact can prevent accurate readings.
• Surface conditions:
  • Shots hit directly off turf can produce divots that cause radar noise.
  • Try using a golf mat instead (most common issue outdoors).
• Low club speed:
  • Example: If driver speed is 45 mph and smash factor is 1.45, ball speed will be ~65 mph.
  • With only a 20 mph difference, it may be difficult to identify impact location, similar to the short iron issue.

If you require any further assistance please submit a support ticket here.