If you find that it is taking an extended period of time between the Trackman 4 recording the moment of impact on a shot hit and the PC then displaying this shot data, please perform the following.
- Check for and complete any updates to TPS
- Check for and complete any Windows updates which may be available on your PC
- Restart your Trackman 4 unit
- Check for and complete any Trackman Firmware updates available: Update Trackman 4 Firmware
If none of the above works, you can try factory resetting Trackman Performance Studio. However, this should only be done as a last resort:
- Factory Reset TPS
- Select the Windows icon option in your taskbar at the bottom of your screen and search diagnostics
- Open the diagnostics application
- Select "Reset Trackman Performance Studio To Factory Defaults"
- Select YES on the next pop up that appears
If you continue to experience any issues, please submit a support ticket here