If you experiencing issues with shots not tracking with your Trackman 4, please check and try the following series of checks and steps.
- Confirm that you are connected to the Trackman unit either via the TM Wi-Fi or an ethernet connection
- Please confirm that you are hitting shots from inside the blue calibration box in the Target Screen.
- This area is commonly referred to as the "hitting area".
- Try different spots of the box; left, towards the screen, towards the radar, and right. After testing this take note of any tendencies and whether any improvements were noted in terms of tracking.
- If so, adjust accordingly
- Check for Windows & Driver Updates (Both Optional and Normal updates)
- Occasionally a Windows and or Driver update can resolve the issue of shots not tracking
- Check frequency if there are multiple Trackman in the area
- Please see the guide included How To Enable Automatic Frequency Setting AFS
- Factory reset the TM4
- Please see the guide included Factory Resetting Your TM4
- Factory reset TPS – Please see the guide included here
If the issue persists, please submit a support ticket here