If you experience any issues with TPS not loading correctly or not opening at all, please try the following quick steps to resolve the issue:

1. Method 1

   1. Close TPS

   2. Open your Windows Settings app

      

   3. Click on Time & Language

      

   4. Then Date & Time

      

   5. From here, ensure that Set Time Automatically is enabled. If already enabled, please toggle off and on before leaving the Settings page

      

   6. Now try launching TPS again

2. Method 2

   1. Select F5 on your keyboard to force refresh TPS
   2. Close TPS and try re-opening TPS as normal

3. Method 3

   1. Close TPS

   2. Open Task Manager by searching for it in Windows Start menu

      

   3. In Task Manager, scroll through the Apps & Background Processes sections to find any Trackman Performance Studio processes

      

   4. If you find a Trackman Performance Studio process, right click and select end task, then close the Task Manager
   5. Try re-opening TPS as normal

If you are still experiencing any issues after trying these steps, please submit a support ticket here