Packages give you a simple yet powerful way to bundle your services and create more value for your customers. They work similarly to memberships but with added flexibility, making them perfect for customers who want convenience without committing to a full membership.

With packages, you can sell bundles of items (such as courses or bay options) that customers can purchase and use over time. This not only makes life easier for your customers but also helps your business drive more sales and repeat visits.  

Booking Experience

• If a customer has a package that matches their booking, the system will pre-select it for them.
• Customers can choose to pay with their package or pay normally.
• Admins can see all customer packages during booking and choose which one to apply.
• Customers can see how much balance is left in their package when making a booking, as well as in their profile.

• If a customer has a package that matches their booking, the system will automatically pre-select it for them. They will also have the option not to apply the package deal.

  

POS Experience

• Packages behave just like normal products in POS.
• They can’t be sold anonymously — a customer must be assigned.
• Best practice: Add a description or expiry date so customers know exactly what they’re buying. 

Package as a Prize

Packages can be free of charge and assigned to a customer manually. A package can serve as a prize for winning a tournament. For example, the competition prize could be a package of 10 free coaching sessions. The package feature makes this very easy — you can manually assign it to the winner, and they can track how many hours they have left in their package.

Lesson Packages

Many students want regular lessons with their coach. Buying a lesson package is a great alternative to paying for each lesson individually. It’s a very convenient solution, especially since packages can have no expiration date. Both facility owners and customers can easily track how many coaching hours, bookings, or monetary balance remain. It’s also a great way to offer discounts, for example, by offering a better rate when purchasing 10 sessions in bulk.

Package as a Member Benefit

A package can also be included as a membership perk. Members can automatically receive a new package at the beginning of each billing cycle. Hours can renew weekly, monthly, or yearly — depending on the membership billing cycle — making everything easy to track. A package can also contain multiple different items or bay options, so if your membership includes several complimentary benefits, this is a great way to manage them.