Have you ever considered adding customer credit or running a giveaway at your Trackman facility using Booking & Payments? This article highlights a few creative ways to offer giveaways, apply customer credit, and enhance the overall customer experience.

How To Apply a Balance

The Booking & Payments system allows you to manually adjust the balance on a customer’s account. To do this, navigate to the Customers tab, select the customer’s name, and then go to the Balance section, where you can manually adjust the balance.

When enabled by the venue, customers can use an applied balance toward select purchases, including:

1: Products (Food, Beverages, Merchandise)

2: Memberships

3: Bay Options Offered by the Venue

Any balance applied by a facility can only be used at that specific venue.

For more details, see: General | Customer Balances in Booking & Payments

How To Create a Free Membership

Facilities can also create membership that is not publicly displayed and has no associated cost. 

This type of membership can be used to:

• Grant access to a bay option available only once per month
• Offering a unique, reusable discount
• Provide access to discount rates or exclusive offers

Create a Discount Code

You may want to create an event where you offer discounts as giveaways, use them as prizes, or apply them in other ways. For this purpose, you can use the discount code generator.  

For detailed information and steps on how to create these codes, see: Payment Configuration | Discounts In Booking & Payments.