The Trackman Arc is a hardware addition to Trackman's indoor golf facilities ecosystem. It is recommended for all Trackman-powered commercial facilities as your gateway to a smarter and more efficient management of your facility PC's. The Trackman Arc will with time be able to take care of PC memory usage, scheduled and automated maintenance and SW deployment.
Installation and Storing of Courses
Once installed, Arc automatically downloads and stores all Virtual Golf courses locally on Arc’s disc – all in an unpacked format that allows quick sync with any bay PC on request. Utilizing the new “Smart Install” function in Downloader Manager in TPS10.3, Arc distributes course files over the facility’s wired network on request, making any selected course ready to play in seconds, even if it is not installed on disc in the bay.
Course installation time from Arc to PC, compared to Cloud to PC, will be reduced from a few minutes per course to only 10-20 seconds. This eliminates the need to install all courses locally on disc in your bays.
Simply keep the most popular courses on disc for optimal loading speeds, while storing the remainder of the library on Trackman Arc.
Network Setup
The network set-up for the Trackman Arc are identical to the required for any facility of 5+ bays:
- Wired internet connection to each bay.
- Internet speed of at least 50Mbit/s.
- An available Ethernet port on the main router.
The following diagram represents the ideal setup of a facility with 6 bays and Trackman PC.
Dream Machine
For more complex facility setups, where a dream machine is involved. The installation of the Trackman Arc remains as easy as before. Simply connect the Arc to the Dream Machine and proceed with the installation steps.
Wired Network
Use the hardware guide to set up networks for different types of facility sizes. All the wired networks in the hardware guide are Arc compatible.
Using Network Switches at Bays
For facilities that are not using a Trackman-provided PC, it is common to require a small network switch at each bay in order to accommodate two separate Ethernet connections (one for the Trackman tracking unit and one for internet). This setup is fully compatible with the Trackman Arc, provided the switches used operate at a speed of 1 Gbps (Gigabit) or higher.
Segmented Networks
Arc must be on the same network segment as all bay PCs it serves. If your facility uses a segmented network such as VLANs, subnets, or secondary routers separating different areas; ensure to place all Trackman equipment (bay PCs, launch monitors, and Arc) together on a single dedicated subnet that is internally flat and unsegmented.
Arc uses Wake on LAN to remotely power on bay PCs for overnight updates and maintenance. Any router or VLAN placed between Arc and a bay PC will block it.
Switches do not cause this problem. A switch connects devices within the same segment. You can add as many switches as needed. The restriction applies only to routers and subnets.
Wi-Fi Networks
Facilities that rely solely on a Wi-Fi (wireless) connection to provide internet access to their bay computers do not meet the minimum network requirements for a Trackman Arc installation. A wired connection to each simulator PC is mandatory and cannot be substituted with a wireless alternative.
Arc Hardware Setup
For installation on how to set up and install the Trackman Arc hardware, please refer to: Hardware | Trackman Arc Installation Setup.