TMiO | Shots Not Tracking on Trackman iO

  • Updated

If your Trackman iO is not tracking any shots, here are a few things that might cause the event. 

Before going through potential causes of shots not tracking, please ensure that your ethernet and graphics settings are properly configured:

Potential Causes Of Shots Not Tracking

  • Overexposure of Sunlight: Excessive sunlight in the hitting area can interfere with the radar.
  • Radar Interference: Other radars, fans, or machinery nearby can cause interference.
  • Ball Position: Ensure the ball is within the designated hitting area.
    • Trackman Performance Studio will notify you if it's not.
  • Windows Permissions: Check that Windows permissions are not blocking communication between TPS and the Trackman iO.
    • Check for any firewalls.
  • Ball Color: Only basic white or yellow golf balls are suitable.
    • Other colors may not be detected.
  • Cluttered Hitting Area: Objects in the hitting area can obstruct the sensors.
  • Turf Color: The hitting area turf must be green. Other colors will not work.
  • Mount Distance: The Trackman iO must be mounted within specific distance parameters.

If you are having issues with the unit not tracking, always make sure that the PC is fully updated. You can do so by following the guides in these articles: 

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